1. Introduction
At A3K CoreTech (“we,” “us,” or “our”), we are committed to safeguarding the privacy of our clients, website visitors, and partners. This Privacy Policy details how we collect, process, share, and protect your personal information when you use our website (a3kcoretech.com) or engage with our design and software development services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any portion of this policy, please discontinue your use of our website and services immediately.
Key Highlights
- We never sell your personal information or project data to third parties.
- We implement industry-standard encryption to protect your data end-to-end.
- You retain full rights to request access, correction, or deletion of your personal data at any time.
2. Information We Collect
We collect personal information to provide, optimize, and secure our services. The types of information we collect depend on how you interact with us:
A. Information You Provide Directly to Us
When you contact us, fill out a contact form, start a project inquiry, or request consultation, we may collect the following details:
- Contact Details: Your name, company name, professional email address, telephone number, and postal address.
- Project Requirements: Product briefs, technical requirements, project budget, and any details or files you upload to our contact form.
- Communications: Records and copies of your correspondence (emails, chat logs, call notes) with our support and engineering teams.
- Employment Information: Resumes, portfolios, cover letters, and work history if you submit an application through our careers portal.
B. Information We Collect Automatically
When you navigate our website, we automatically collect certain technical and usage details using cookies and diagnostic logs:
- Device & Network Info: IP address, device type, web browser version, operating system, and language settings.
- Usage Data: Pages visited, links clicked, time spent on specific sections, referral URLs, and interactions with website assets.
- Location Details: General geographical location inferred from your IP address (e.g., country, region, city).
3. How We Use Your Information
We process your personal information for purposes based on our legitimate business interests, performance of contracts, compliance with legal obligations, and your consent. Specifically, we use your information to:
| Purpose Category | Detailed Use Case | Legal Basis |
|---|---|---|
| Contract Fulfillment | Drafting proposals, executing software projects, managing service agreements, and processing billings. | Performance of Contract |
| Customer Relations | Responding to inquiries, scheduling consultations, providing customer support, and delivering status updates. | Legitimate Interest |
| Website Optimization | Analyzing visitor paths, optimizing site performance, testing features, and ensuring compatibility. | Legitimate Interest |
| Direct Marketing | Sending periodic agency newsletters, case studies, or service updates (with unsubscribe options). | Consent / Opt-in |
| Security & Compliance | Preventing fraudulent project applications, securing infrastructure, and satisfying legal and accounting rules. | Legal Obligation |
5. Data Sharing and Disclosures
We value your trust and do not sell, rent, or trade your personal information to third parties. We share data only under the following limited circumstances:
- With Service Providers: We share information with trusted third-party vendors who provide operational assistance (e.g., cloud hosting, analytics engines, payment gateways, and CRM platforms). These vendors operate under strict data processing agreements and are forbidden from using your data for other purposes.
- For Business Transfers: If we undergo a merger, acquisition, divestiture, or sale of assets, your information may be transferred as part of the transaction, subject to standard confidentiality agreements.
- For Legal Compliance: We may disclose information if required to do so by applicable law, court orders, or requests from law enforcement agencies to protect rights, safety, or prevent fraud.
6. Data Storage and Security
We employ physical, technical, and administrative security measures designed to protect personal information against unauthorized access, destruction, loss, alteration, or disclosure.
Our security protocols include:
- Encryption of data in transit using Secure Sockets Layer / Transport Layer Security (SSL/TLS).
- Restricted internal access to personal data, limited to authorized engineers and project managers who require the data to perform their job duties.
- Routine vulnerability assessments, dependency audits, and security updates of all codebases and infrastructure servers.
Please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
A3K CoreTech is headquartered in Bengaluru, India. Personal information collected through our website or services may be transferred to, stored, and processed in India, the United States, or any other country where we or our cloud service providers maintain server systems.
When transferring data across international boundaries, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to guarantee that your personal data receives a high level of protection regardless of where it is stored.
8. Your Rights and Choices
Depending on your location (such as the European Economic Area under GDPR, or California under CCPA), you possess specific statutory rights regarding your personal information. These rights include:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate, incomplete, or out-of-date information.
- Right to Deletion (“Right to be Forgotten”): Request the erasure of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected.
- Right to Object / Restrict: Object to the processing of your data for direct marketing, or request that we suspend processing your data in specific scenarios.
- Right to Portability: Request that we transfer your personal data to another service provider in a structured, machine-readable format.
To exercise any of these rights, please contact our Data Protection Officer at privacy@a3kcoretech.com. We will respond to your request within 30 days, after verifying your identity for security purposes.
9. Children's Privacy
Our website and software development services are tailored for businesses and professionals, and are not directed to children under the age of 16. We do not knowingly collect, store, or process personal data from children under 16. If we discover that a child under 16 has submitted personal information to us, we will immediately delete that information from our servers. If you believe we might have collected data from a child under 16, please notify us at privacy@a3kcoretech.com.
10. Changes to This Privacy Policy
We may revise and update this Privacy Policy from time to time in response to evolving legal, technical, or business requirements. The date of the most recent revision will be indicated at the top of this page under “Last updated.”
If we make material changes to the way we handle personal information, we will notify you by placing a prominent notice on our website or by sending an email notification to the address we have on file for you. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions, feedback, or concerns about this Privacy Policy, or if you would like to submit a request regarding your personal data, please contact our compliance team: